Emily sold her wedding dress on Stillwhite

Viewed 753 times and sold for €1,030 within 8 weeks

Unfortunately the dress I bought arrived in poor condition even though it was advertised and listed as new on Stillwhite. The customer support just told me to contact PayPal and said that disputes had nothing to do with them. I think Stillwhite could do more to protect buyers from sellers that are not genuine. When I contacted them about my situation they said that it was up to me to ask the buyer for proof that the dress was brand new. This is difficult to do from another country. I would only recommend using Stillwhite if you can travel to see the dress. Please do not trust a buyer that you cannot meet no matter how nice they may seem on the chat system. If you are going to buy without seeing the dress I would recommend doing the following; 1) Ask for a copy of the original receipt and make sure it is legible. Check that the bridal boutique exists and that they stock that designer. 2) Ask the seller to take their measurements with the dress on and show pictures of the measurements. The seller that I bought from was actually selling a dress that was too small for her. Her measurements were larger than mine however the dress was really tight on me when it arrived. 3) Ask the seller if the original tags and bag are available for the dress and get pictures of these. 4) If a seller claims that the dress is new please still ask them to confirm that the dress was not bought from a bridal boutique where it was used as a sample dress. It is important to remember that even though you can make a Paypal claim if the dress arrives significantly different to what it was described as you still have to pay the postage back to the seller and insure it for the amount you bought it. This can be quite expensive. Be very wary of all sellers.
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buyer
Kate
5 years ago

Raimon Bundo

US$1,240 • Save 57%

  • €2,700
  • -€1,550
  • €1,150 Total in EUR

Size

Label: US 8
Street: BE 38
Approx (US 10)
Tip: Contact the seller for measurements to ensure a perfect fit!

Designer


  • A-Line
  • High Neck
  • Low Back
  • Sleeveless
  • Floor Length

The Dress

This Raimon Bundo two-piece dress is brandnew. It's never been worn.
I really adore the dress but decided to go for another style.
You can choose if you wear the white belt (picture with the model) or leave it away. It's included in the price. The dress makes me look thinner than I am so that's good news :-) and hasn't been altered.
My usual size is a UK 10 or 38. I have a 38C bra size but for now, it's a little bit to big. The top can be removed too.

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Details

  • Condition: New
  • Color family: White
  • Fabric: Lace
  • Year: 2017

Seller Emily

  • Belgium
  • Email verified
  • Last active 1 week ago

Returns

Misrepresented
Damaged
Counterfeit
Never arrives
Doesn't fit
Change of mind
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Always communicate through Stillwhite · To protect yourself, never transfer money or communicate outside of the Stillwhite website or app. About payments

Raimon Bundo

US$1,240 • Save 57%

  • €2,700
  • -€1,550
  • €1,150 Total in EUR
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